Privacy Policy & Cookies

SienaItalyTours.com is owned by Anna Piperato. This privacy policy will explain how the personal data collected from you is used when you browse the website.

Topics:

• What data is collected?

• How is your data collected?

• How will your data be used?

• How is your data stored?

• Marketing

• What are your data protection rights?

• What are cookies?

• How are cookies used?

• What types of cookies are used on this website?

• How to manage your cookies

• Privacy policies of other websites

• Changes to the privacy policy

• How to contact me

• How to contact the appropriate authorities

What data is collected?

SienaItalyTours.com collects the following data:

• Personal identification information (Name, home address, email address, phone number)

How is your data collected?

You directly provide SienaItalyTours.com with most of the data collected. Data is collected and processed when you:

• Register online or place an order for any products or services.

• Voluntarily complete a customer survey or provide feedback on any of the message boards or via email.

• Use or view the website via your browser’s cookies.

SienaItalyTours.com may also receive your data indirectly from the following sources:

• N/A
  

How will we use your data?

SienaItalyTours.com collects your data so that we can:

• Process your order and manage your account.

• Email you with special offers on other products and services we think you might like.

• Evaluate marketing goals.

If you agree, SienaItalyTours.com will share your data with our partner companies so that they may offer you their products and services.

• N/A

When SienaItalyTours.com processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

SienaItalyTours.com securely stores your data using the website platform SquareSpace (www.squarespace.com).

SienaItalyTours.com will store your personal data (billing information) on the website (only accessible by SienaItalyTours.com). Your data can be deleted at any time by contacting SienaItalyTours.com.

Marketing

SienaItalyTours.com would like to send you information about products and services we think you might like.

• SienaItalyTours.com features other websites but does not collect information from them.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop SienaItalyTours.com from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact SienaItalyTours.com.

What are your data protection rights?

SienaItalyTours.com would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request SienaItalyTours.com for copies of your personal data.

The right to rectification – You have the right to request that SienaItalyTours.com correct any information you believe is inaccurate. You also have the right to request SienaItalyTours.com to complete the information you believe is incomplete.

The right to erasure – You have the right to request that SienaItalyTours.com erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that SienaItalyTours.com restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to SienaItalyTours.com's processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that SienaItalyTours.com transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:  anna@sienaitalytours.com 

Call us at: (+39) 333 68 29 336

Or write to us:  Anna Piperato, Via di Vallerozzi 29, 53100 Siena (SI), Italy

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

SienaItalyTours.com uses cookies in a range of ways to improve your experience on the website, including:

• Keeping you signed in

• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – SienaItalyTours.com uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – SienaItalyTours.com uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The SienaItalyTours.com website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 November 2020.

How to contact us

If you have any questions about SienaItalyTours.com's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:  anna@sienaitalytours.com

Call us:  (+39) 333 68 29 336

Or write to us at:  Anna Piperato, Via di Vallerozzi 29, 53100 Siena (SI), Italy

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that SienaItalyTours.com has not addressed your concern in a satisfactory manner, please consult Art. 77 of the GDPR by clicking here.